Ed-tech Success Story

How Cuebo Enabled 3-Day Onboarding and 21% Outperformance for Hiring-Tech Platform

About the Client

The client is a leading hiring platform for blue and grey collar roles in India. Their tele-agents and on-field sales representatives onboard and support companies in recruiting frontline staff.

Problem

Agents needed up to 40 days to ramp on new pitches due to fragmented, unstructured training across diverse roles and locations.

Solution

Cuebo deployed customized AI roleplay tools to accelerate certification, enhance readiness, and improve overall agent performance:

  • Built scenarios assessment quizzes tailored to company’s pitch scripts, product documents and integrated with the existing onboarding training.
  • Delivered brand-new scenarios within minutes, ensuring immediate readiness for new product and feature rollouts.
  • Introduced a course management module for structured scenario release, performance tracking, and streamlined user onboarding.
  • Added video-based roleplay, progressive difficulty levels, and multilingual user interface to simulate diverse sales situations.