How Cuebo improved Average Order Value by 6% within weeks for a QSR Company

A rapidly expanding Quick Service Restaurant (QSR) chain with a strong footprint across India.

Order takers were struggling with up-selling/cross-selling and handling complex customer queries and requests.

To address these challenges, we implemented a tailored solution:

We developed AI Roleplay scenarios customized for different customer personas which were optimized for mobile use in noisy environments.
We delivered simplified weekly feedback and tracked insights consumption to ensure reps were actively learning.
We provided hands-on support to guide users on the platform and helped them adopt effective scripts to improve their performance.