How Cuebo improved Average Order Value by 6% within weeks for a QSR Company

About The Client

A rapidly expanding Quick Service Restaurant (QSR) chain with a strong footprint across India.

Challenge

Order takers were struggling with up-selling/cross-selling and handling complex customer queries and requests.

Solution

To address these challenges, we implemented a tailored solution:

• We developed AI Roleplay scenarios customized for different customer personas which were optimized for mobile use in noisy environments.

• We delivered simplified weekly feedback and tracked insights consumption to ensure reps were actively learning.

• We provided hands-on support to guide users on the platform and helped

  them adopt effective scripts to

  improve their performance.